CEO and MD of IT major, Infosys Ltd, Salil Parekh has said it's imperative for businesses to join hands with the governments, civil society and healthcare institutions in the battle to halt the spread of the novel coronavirus.
BPM companies are caught between mobility curbs and client protocol that disallows work-from-home. Experts are of the view that the Indian BPO industry faces significant challenges in the short and medium term due to the Covid-19 related restrictions. Analysts say companies face challenges in organising thousands of computers and internet connections to employees at short notice, impacting work. 
