Balanced level of humanised AI design in chatbots enhances customer trust, comfort: B-school research

The research has studied customer behaviour towards Artificial Intelligence enabled service agents, including as chatbots, digital assistants and service robots. Conducted in collaboration with researchers from Cochin University of Science and Technology (CUSAT), Kerala, the findings of this research have been published in the International journal of Consumer Studies.

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Electric vehicle prowess helps China's flying car sector take off

China is at the forefront of a groundbreaking era, rapidly developing flying cars with factories already testing production methods aimed for delivery as soon as next year. This innovative leap is a natural extension of China's expertise in drones and electric vehicles, bolstered by robust government backing that accelerates the growth of the burgeoning 'low-altitude economy'.

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AI helps drive record $11.8 billion in Black Friday online spending

U.S. shoppers spent a record $11.8 billion online, up 9.1% from 2024 on the year's biggest shopping day, according to Adobe Analytics, which tracks 1 trillion visits that shoppers make to online retail websites.

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Top tech and startup stories this week

Welcome to a new edition of ETtech Unwrapped — our weekend newsletter packed with the most important stories this week. Let's take a look.

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Amazon India waives seller referral fee for items below Rs 1,000 until December 31

Referral fee is a commission Amazon charges its sellers for each item sold on the platform. It depends on the product category and ranges from 2% to 16.5% of the order value.

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ONDC’s FY25 loss narrows to Rs 147 crore even as expenses stay high, revenue more than doubles

Despite the sharp topline growth, ONDC remains in the red. The net loss narrowed to Rs 147.13 crore in FY25 from Rs 195.6 crore in the previous year. Total expenses declined to Rs 180.54 crore from Rs 210.3 crore a year earlier, reflecting some cost rationalisation after the previous year’s scale-up.

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Ecommerce firm Meesho to launch IPO on December 3; targets to raise Rs 4,250-crore via fresh issue

The company's maiden public offering will conclude on December 5, and anchor investors will be allocated shares on December 2, according to the red herring prospectus (RHP) filed on Thursday. Apart from the fresh issue, the IPO will have an offer-for-sale of 10.55 crore shares by existing investors. The valuation of the firm and the total size of Meesho's IPO will depend on the price band that will be disclosed on Friday.

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Capital Group buys CarTrade Tech shares worth Rs 440 crore

US-based Capital Group, through its affiliate SmallCap World Fund, purchased more than 14.44 lakh equity shares, representing a 3.03% stake in Navi Mumbai-based CarTrade Tech, as per the bulk deal data available on the BSE.

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Grindr's two top shareholders scrap $3.46 billion take-private bid after board ends talks

Grindr's two largest shareholders said on Wednesday that they had withdrawn their proposed $3.46 billion offer to take the dating app private, shortly after the company ended talks over financing concerns.

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China pushes for mediation to resolve Nexperia dispute

China's commerce ministry said that it agreed with the European Union to urge Nexperia's Dutch and Chinese units to resolve their standoff, sidestepping the Dutch government. Following the seizure, Nexperia's Chinese unit declared independence from the European headquarters, which responded by halting wafer shipments to Nexperia's Chinese plant.

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ET in the Valley: Semicon supply chains are in constant flux on tariffs, policy swings: Pure Storage CEO

Semiconductor supply chains are in constant flux, battered by tariff swings that have created “week-to-week uncertainty” for technology companies already straining under surging AI demand, said Charles Giancarlo, CEO of data storage solutions company Pure Storage.

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