How people's reluctance to take phone calls is affecting companies and gig workers in particular

Ecommerce and logistics firms note a comparable drop in calls for deliveries longer than same-day or next-day, leaving gig workers hassled and late for their next drop. Businesses are trying to find ways to adapt to this change, all the while finding ways to get consumers to pick up important calls.

from Tech-Economic Times https://ift.tt/jaVeRGr