Exotel, a cloud telephony provider, narrowed its FY24 net loss to Rs 39 crore while achieving Ebitda profitability in the last two quarters. The company prioritized operational efficiency and product development, including AI offerings, over rapid expansion after integrating acquisitions. Exotel projects 100% Ebitda growth for FY25, driven by improved sales execution and expansion in markets like the Middle East.
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